Disconnect the garage door from the opener.
Garage door chain fell off track.
Secure the door in that location by clamping a pair of locking pliers on the.
Pull the chain toward the garage door and hold it in position.
If you are outside the door when this occurs you will need some assistance to move the door manually.
Reach overhead and pull the rope that releases the door from the opener.
Garage door openers are designed to safely lower the door at an even and slow speed in order to prevent injuries to people or pets or damage to cars.
Once you locate where the wheels on the door are jumping.
Another reason a door may fall off its track is if something such as a bike or trash can is left in the door s path when it comes down.
This typically shouldn t happen since most garage doors have photo eyes that won t allow the door to close if an object is in the door s path.
Keep it propped open while you fix the chain.
Open the door manually.
Continuing to use the door when the rollers are off track can cause serious damage to the tracks or even the door itself.
A garage door that comes down too quickly requires prompt repairs because of damaged or failing components.
If you notice that the rollers have jumped the track immediately stop using the door until it can be repaired.
Press down on the chain with your finger.
Raise the door partially by lifting it until one set of rollers aligns with the problem area on the garage door track.
Thread the nut s facing the door clockwise until it meets the bracket then release the chain.
All the moving parts of a garage door need to be aligned for it to work properly.
Grasp the chain 1 foot from where it connects to the end of the threaded chain anchor.
Pull down the trolley cord to release the trolley from the chain arm and lower the door by hand.